Serving Eugene, Greater Portland, Vancouver, Everett, Bellingham, and Nearby Areas
Serving Eugene, Greater Portland, Vancouver, Everett, Bellingham, and Nearby Areas
100% of my interactions were with positive, caring, friendly people. From Sammy at the start, with the office team in scheduling, and all the on-site team, particularly team leader Luis and the electrician Chris, everyone was smiling, helpful, and focused. All seemed very intent on providing the best service possible. Thank you and thank all the individuals. Very impressed with the people! I’m going to put you up on our HOA website when I get a few minutes, as our recommended contractor.
I feel secure that my home is now well protected with the best system I could find and I think there were a lot of little touches that just highlighted that this is a professional organization.
Heather, one of your schedulers, is also a keeper. She really wants to improve things! I LOVE the fact that you call or email every time. NO automated texts, no cut and paste stuff. It’s all personal and that is really noticeable and was appreciated. The front office called me with updates, including advanced warning that they might be 30 minutes later than planned, which was much appreciated.
Sammy was great
Luis, who led the crawl space team, was super cheerful and kept everything neat and tidy and moving quickly. He kept thanking me, when I was trying to thank him! The workers on site asked permission each time they wanted to take an action that might impact my home—can we move this box, can we leave this door open please while we work and we’re sorry that there might be some cold air, but we’re going to tape this off to reduce the impact….. They explained what they were doing at each stage.
Neat and tidy, they did everything they could to minimize dirt and even cleaned up my siding where some mud had splattered during the dig.
our service area
Fernando & Francisco Very hard workers. Outstanding job. Very professional!