Testimonials for John's Waterproofing

Jack was extremely proficient and did a great job explaining the process and what to expect. We want to say thank you to him for a job well done.

Bob was so thorough and knowledgeable. He wasn't at all high pressure sales. He was kind, thoughtful, very professional and only presented us with a solution that fit our needs - not something for a larger, more serious situation.

Spoke to a rep at a home improvement show at state fairgrounds, read good online reviews, and liked the proximity to our home.

These were the best contractors we have ever had. I couldn't have been happier with them. 

A wet basement in Newberg Oregon, John's crew came in and in 1 1/2 days dug the trench around the interior of the basement, installed the drain system and sump pump. mixed up the concrete and laid it down, finished the concrete to perfection. Cleaned the basement and were done. This crew knows how to work, we were amazed at the speed and quality of work. One month after job was complete the sump pump is working and I didn't think we would get any water until next fall. It is getting water that I didn't think existed. Richard O

  The estimator was extremely helpful and knowledgeable!

Thank you so much to the crew that worked on my basement. It looks great, clean and I am looking forward to a dry winter down there. My Hat is off to John's Waterproofing

Your representative represented your company very well. He answered all questions and explained the situation thoroughly.

This is the second house that I have used you for. I recommend you all the time.  Overall satisfaction with the company: 5 Experience with call representative: 5 Office Staff: 5 Salesperson and sales presentation: 5 Our installation crew: 5 The Cleanup process: 5   All amazing 

As a customer I want to bring to your attention Jacob Bilyeu. It was because of Jacob's willingness to go beyond what is usual to accommodate my needs that John's got my business paid in cash up front as well as a referral to a neighbor down Maple Ave.   Jacob is a tremendous asset and representative for John's. Thank you!

We would like thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another. We have never experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!! Kudos to you and your crew for giving us , such, a great experience. We would recommend you highly.

System Installed:  Waterguard Date Installed:  February 18, 2011 "The crew arrived early.  They worked very hard and did a great job with cleanup.  Office staff was just excellent! Everything went well, from initial contact, through estimate, to job completion.  THANK YOU!

Installed drain around entire perimeter inside the basement with sump pump in my 1925 home. it was very loud though when they used jackhammers to dig through the concrete; why they didn't use a concrete saw I'll never know, as it wouldn't have been so messy but they did clean up after themselves. They coordinated well with the plumber and also with the firm that removed the mold from the walls

Brad was thoughtful, cared about how it looked, tidy and a great guy.

Letter from one of our customers to John Hello Mr. Lombardi,  I'd like to finally thank you (I've been waiting till the work was all finished and paid up) for your very kind help last October. I was having major problems with continued post-fix basement flooding and sent you a letter of complaint; you immediately called to ask me about it and then dispatched your company's finest.  Robin was terrific throughout; he stayed involved, was knowledgeable, generous with his time, and blessedly straightforward regarding the options and his recommendations. Delfino and, later, Cesar, were both excellent. They seemed experienced, on top of the situation, and impressively hardworking; Delfino and his crew were here till 8pm on the second fix. they did not stint on anything, explained to me what they were doing and why, and took crae of some extra details they thought advisable.  But primarily it was your own prompt response and cordiality which eased my distress last fall and restored my confidence in the eventual success of this project. I cannot tell you how much I appreciated it. Yes, I can, actually- I have already recommended John's unreservedly to a friend with longtime basement problems and I would do so again.  If you are ever going to be in the vincinity and have the time and inclination to stop by, for a cup of tea (or something stronger), please let me know. Our house is 100 years old this year (its showing its age a bit). Of course, everything is relative and 100 doesn't seem as old as it used to.  Again, thank you.  Yours truly,  Susan