Testimonials for John's Waterproofing

Representative was very thorough, explained everything well and material given was very informational. The crew was very nice, as far as cleanup, you would have never known they were there.

This is the second house that I have used you for. I recommend you all the time.  Overall satisfaction with the company: 5 Experience with call representative: 5 Office Staff: 5 Salesperson and sales presentation: 5 Our installation crew: 5 The Cleanup process: 5   All amazing 

As a customer I want to bring to your attention Jacob Bilyeu. It was because of Jacob's willingness to go beyond what is usual to accommodate my needs that John's got my business paid in cash up front as well as a referral to a neighbor down Maple Ave.   Jacob is a tremendous asset and representative for John's. Thank you!

The encapsulation and basement system was crafted to fit our home, and it brightens the space, is easy to maintain, and makes a big difference! 

We went with another company to start, and had to have John's come in and fix it all. Now it has lasted years without issue, so much happier. 

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their workday to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

We would like thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another. We have never experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!! Kudos to you and your crew for giving us , such, a great experience. We would recommend you highly.

Paul & I would like to thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another.  We have “never” experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!!  Kudos to you and your crew for giving us, such, a great experience. We would recommend you “highly”

Just a note to say that our installers did a great job on installing my sump pump on the 26th of August. They worked hard for 12 hours and when done, cleaned up everything well! 

Great communication! Not only was the quality of work wonderful, but the communication throughout was top notch! 

System Installed:  Waterguard Date Installed:  February 18, 2011 "The crew arrived early.  They worked very hard and did a great job with cleanup.  Office staff was just excellent! Everything went well, from initial contact, through estimate, to job completion.  THANK YOU!

Installed drain around entire perimeter inside the basement with sump pump in my 1925 home. it was very loud though when they used jackhammers to dig through the concrete; why they didn't use a concrete saw I'll never know, as it wouldn't have been so messy but they did clean up after themselves. They coordinated well with the plumber and also with the firm that removed the mold from the walls

Brad was thoughtful, cared about how it looked, tidy and a great guy.

"Brad was thoughtful, cared about how it looked, tidy, and a great guy!"

We saw the company's truck in our neighborhood and we decided to get a free inspection for our crawlspace as well. The options were thoroughly explained to us and the crew was on time every day and absolutely amazing!