Testimonials for John's Waterproofing

I'm including this note of thanks because of the great service I received and the fine workers you employ. Everyone I had contact with was very courteous and helpful. Andy, Koa, and Kasey did a great job with a positive and friendly attitude, I would be happy to give a recommendation. 

We want to thank you and your crew for the intensive work put forth in our crawl space.  The workers put in three long days of dirty, sweaty, claustrophobic work down there and left it looking like the grandkids could play in it!  Ok, kidding there!  We appreciated the care they took in shielding with heavy plastic the area around our crawl space entry in order to keep dirt and dust from our living area.  And what may seem trite but was a plus to our ears one floor above them was that the men always seemed happy to be at their work.  Ramon kept us informed of every step and was a real comfort to us when we had concerns about this or that.  We can't praise him high enough. Thank you all!!!! We want to thank you and your crew for the intensive work put forth in our crawl space.  The workers put in three long days of dirty, sweaty, claustrophobic work down there and left it looking like the grandkids could play in it!  Ok, kidding there!  We appreciated the care they took in shielding with heavy plastic the area around our crawl space entry in order to keep dirt and dust from our living area.  And what may seem trite but was a plus to our ears one floor above them was that the men always seemed happy to be at their work.  Ramon kept us informed of every step and was a real comfort to us when we had concerns about this or that.  We can't praise him high enough. Thank you all!!!!

AJ & crew,   Paul & I would like to thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh, with their singing and chatting to one another. We have “never” experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!! Kudos to you and your crew for giving us, such, a great experience. We would recommend you “highly”   Paul & Rosemary Willhite 

Recently we contacted your company for an estimate to replace our vapor barrier and had the good fortune to have Jacob Bilyeu come to our home to perform the evaluation for these services. Jacob was friendly courteous, efficient, very professional and extremely easy to deal with. Due to the comfort level, we felt with him as your representative, we elected to proceed with John's Waterproofing Company to perform the work. We provided Jacob with an 800$ check as down payment for the scope of work and he scheduled a date for the work to be completed.  The service team arrived today, May 3rd and comprised of Mike, Daniel, and Rodney. What a great group! They took special precautions to protect our floors, walls, and doors by covering them with plastic, and, like Jacob Bilyeu, the three of them were friendly, proficient and gave us a feeling that we were definitely in the hands of professionals that know their trade and would execute the work to the highest standards. At the conclusion of the work, they also did a great job of clean-up and left the work area spotless.  Our compliments go out to you "John" for hiring staff/personnel of the high standards exhibited by the four aforementioned individuals-they were excellent and represented your company in a manner in which you can be proud.  If we are ever asked to recommend a company to provide services of the nature of those performed by your company, we would not hesitate to suggest a call be placed to John's Waterproofing Company.  John H. 

 At this time, I am comfortable with every aspect of today's appt. I appreciate being provided with reading material, including books, for a more thorough understanding of the problem and potential solutions. I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.  The inspector called before the appt to let me know she would be late and gave me an updated arrival estimate. I assured her that would be fine and she arrived sooner than her estimate. Thank you.

Aaron was very pleasant and his annual service of my system was amazing. He answered my questions, explained what he had done and even remembered me and my house from when he came out last year. The process has been amazing start to finish.

Dan,   I just wanted to let you know about the job you did for me at my house on Fernwood Circle. I am thrilled with the way it turned out. Your crew was great - fast, efficient, and Jose (the lead worker) was informative to all questions. The project turned out to be better than I expected.   I'm really glad I found you folks.   Thanks again,   Paul Poitras

Really appreciate you guys coming out. The team was incredible from start to finish!

Installed clean space encapsulation, expelled collected water with smart sump pump and installed sani dry mini unit. Larry explained what needed to be done and was very professional. The office staff made scheduling around my time line and everyone was prompt and polite. The quality is hopefully excellent!

Very informative and prompt ; went ahead with additional services of drainage around the home and installation of a sump pump in the crawl space.

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning  the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their work day to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher  than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

My husband and I wanted to write and let you know how impressed we were with the crew that came out. I do not know all of their names, but Francisco Mendoza appeared to be the leader. The three gentleman were extremely courteous, professional, trustworthy and hard-working. The first day, I never saw them even take a lunch. They worked solid. But what impressed us even more was the fact that they were laughing, joking with one another , and singing. Are the while they were working very hard and in difficult circumstances. It is not pleasant in the crawl space under an home. There just is no room. They even apologized to me for the noise when they were going to be making loud noises under my home, whiled was working inside. When they finished each day, they cleaned up everything. They hauled every bit of garbage away.my husband was impressed because on the first day, they even cleaned up the mud on the driveway. The second day, I told them not to do it, because it was getting so late in the day. But I know that they would have still done it. The second day was a repeat of the first. It was raining and not exactly comfortable weather but they still maintained their sense of humor. I could tell they were tired. So I made them sandwiches which they thanked me profusely for. But I never saw then take a break to even eat them, ever though I know they did. Any questions I asked, they answered promptly and expertly. They even told me things that we could do to improve our crawlspace. They made me feel so comfortable, that I even left my home to run some errands while they were there, with my front door wide open. when they were nearing the end, they showed me how everything worked and then graciously repeated everything for my husband a few minutes later when he came home from work. This fantastic crew was the best advertisement of what your company values are and I'm glad we did not cancel. I was so excited to see the water gushing into the street.  

I give them a five star rating across the board! They had fast contact, the ability to complete the work right away, and the lowest price quote!