Testimonials for John's Waterproofing

Highly recommend! and thanks again! We now have a waterproof basement thanks to John’s Waterproofing. What a team effort. With Sammy explaining the process and the choices available to Delfino and his crew preparing our foundation and walls for the sump pump (and left our basement cleaner than they found it), to the plumbers who installed the new laundry sink and toilet and finally Gordon completing the electrical work, there was a lot to coordinate. That is where Kelley, in the office, provided assistance in lining up worker’s schedules to complete the job. Thank you to all.

Type of system installed:  Water Proofing Date Installed:  September 6, 2011 What led you to select John's Waterproofing Company over another company? The quality (reputation) of performance, per Angie's List.  Plus, the representative made the explanation about the "hows" and "whys" of the process and the cost very understandable. What did you think of the crew? The crew arrived on time.  They were friendly and also explained well.  They worked efficiently. They finished in one day, and the outcome looks great!  There is a very smooth and nice transition with the floor that was there.

Hello and thanks for the great work your crew did at both houses here. Our ongoing water issues were finally resolved after you installed the drain system in our basement. GREAT JOB and we don't have to worry about it anymore!

I wanted to thank you for taking the time to visit my home in SE Portland recently to meet with the contractors working on my remodel. I appreciate you making the trip and sharing information regarding your products with them. I am a big fan of your company and products and never hestitate to refere others to your firm for their basemetn and crawlspace waterproofing needs. 

I cannot tell you enough how great these guys are. They went above and beyond and were the most polite people. I have a better house because of the encapsulation system. The house smells better, feels better, and my electricity bill went down too! 

Thanks so much for solving the electrical problem!

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.   OUTSIDE:  Added underground piping to bring the rainwater from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. Member Comments: After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided to add in gutter drainage as an additional precaution. Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed. Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day. They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. 

Delfino G and his crew were efficient, courteous and all-around fabulous. They kept us updated as they moved along and left the basement clean. Their work looks great. We've only had the system for a few weeks, but so far we are dry!

I must commend you on your superb employees. Professional, friendly and simply the best I've ever encountered. Thanks! Gene 

Thank you for your professional service and perseverance. We are dry so-far and please. Your crew was excellent. 

System Installed:  WaterGuard Date Installed:  May 3, 2011 "The office staff was pleasant, courteous and helpful. The crew arrived on time.  The clean up was truly amazing, they did all that and made their entire mess vanish! Just want to add, one glitch turned up that needs to be fixed and this is in progress.  Ideally it would have been done in the original work, but I am very pleased with the speed with which it was addressed.

Delfino G and his crew were efficient, courteous and all-around fabulous. They kept us updated as they moved along and left the basement clean. Their work looks great. We've only had the system for a few weeks, but so far we're dry!

Sales: I wasn't present for the initial consultation but my Wife told me it went well. Ben explained in detail the work that needed to be done and was courteous, professional and prompt. He was also available to answer a couple questions that I had over the phone which he did well. Might have over-sold us a bit on the De-humidifier, but I chalk it up to piece of mind so it doesn't bother me. A more cost-conscious consumer might raise an eyebrow.Service: The installation crew was super courteous, professional and prompt. I appreciated that they kept in communication with me over the entire process and whenever there was a question involved they always got my input. They covered most of my stuff in the basement with plastic which I appreciated because there ended up being a lot of dust on the job. I also appreciate that they didn't waste any time, and worked very hard to get the job done in the shortest time possible.

Ernie gets his proactive service on time every year and Caleb looks forward to it every year. Our system is amazing, our people are better! 

The crew came out and installed a sump pump. They were great to work with and I'd recommend them.