Testimonials for John's Waterproofing

Thank you to Ramon, Ivan and Jake for their part in addressing water problems at the Hulbert house in mid-October. Because my daughter Julie needed to be at work, I was recruited from Kennewick, Washington to be present during that phase of the project. Ramon kept us well informed of work in progress with pictures and explanations of steps needed to do the job properly. All the guys took special care to keep things as clean as possible, which was not an easy task with mud. I believe the job will be completed this week now that it's dry enough to insulate the walls. Really appreciate their customer assistance and working attitudes. Kudos! Thanks to you all. Based on the progress so far, I would highly recommend John's Waterproofing to others.

IN THE CRAWL SPACE: Removed ALL the old, wrinkled up, dirty (and in some places wet) water barrier; removed all the old debris under the house as well and smoothed out the dirt flooring in the crawl space.  Added a complete sump pump system.  Added a brand new barrier system that went all the way up the side walls.  OUTSIDE:  Added under ground piping to bring the rain water from the gutters to the back of our property and then replaced all the grass and dirt that had been displaced. After we had a big shower pipe leak go undetected under our home (until we had a plumber inspect and fix it) my husband hired John's Waterproofing to replace the barrier, add a sump system in case another pipe were to ever break and go undetected. We also decided add in gutter drainage as an additional precaution.Our only crawl space access is a small door in the floor of a back bedroom so we were concerned about how they were going to be taking out 1300 sq feet of old wet dirty plastic barrier sheeting. The crew arrived promptly and went right to work putting up PROTECTION on every wall and the floor of the back bedroom, and then the floors and walls of the hallway and living room so they could take all the dirty/damaged barrier sheeting outside without getting our freshly painted walls and our brand new carpeting dirty. I was impressed.Then, the crew split up to complete both the outside repairs and the crawl space clean-up and sump pump installation simultaneously. They were GREAT guys and I really enjoyed their sense of humor and willingness to explain everything they were doing in great detail. They were also very skilled, quick and professional. Gracious even, refusing all offers of beverages on a hot day.They tested everything out when done and then I was given instruction on the use of the sump pump and the things that it does and could/would do. He was very easy to understand. They hauled ALL the bad barrier and debris away without added cost. When they were gone, there was nothing for me to clean up or wipe down inside or out. I looked in the crawlspace and was SO RELIEVED!!! What a HUGE DIFFERENCE!!! I am so glad we hired John's. I wish I could show before and after photos.

Very happy with your crew. They were great out here! 

Installed drain channel in garage to drain water leaking up through the floor and also down the wall. They were a few minutes late but had the courtesy to call and inform us. They were very nice and professional. Would definitely use them again.

We had multiple companies come out and you guys were by far the best/most helpful. Our inspector (Dan) went above and beyond to go over our options and answer any of our questions. We really appreciated his help!

Jacob is very personable and knowledgeable. I especially appreciate that the company brings in other resources to the Wednesday AM meetings. This enhances the professionalism of the whole team and allows for informed discussion with potential customers. Glad I researched John's Waterproofing before time and Jacob as the representative sealed the deal.

All of your employees were professional and performed a great job.

Very comprehensive and well thought out, with a great presentation. The sales person was not pushy, but personable and professional.

I visited the company website so I could let company management know how my recent job went but couldn't figure out where to send it. So, if you wouldn't mind, please pass this on to whoever will be interested. As you are aware, my job consisted of crawl space encapsulation with some minor changes requested by me, and a new sump pump system.  While you and I had some minor differences of opinion as to what I wanted done, I want you to know how much I appreciate your working with me to get those accomplished. I am very satisfied with what was done and only wish I would have done it ten years ago. Thank you for a great job.   Secondly, I want management to know what a pleasure it was working with Lupe and his crew. Rodney was there from day one, and I'm sorry that I can't remember the name of the fellow that joined them on Tuesday. All three introduced themselves and were very polite. Everything was cleaned up at the end of the day and my garage was never a mess. Lupe did a great job on new sump pump installation, replacing the entire line from pump to downspout.   And finally, the job was finished in two days instead of three as originally discussed. Lupe sought me out and ask permission to work a little later on Tuesday so the job could be finished. I appreciated that.   So again, thank you and your installation crew for a job well done. I would certainly recommend you guys to anyone who might be in need of such work in the future.

 Daniel was great in walking me through the process and laying out what needs to be done.

Dear Robin,  I want to congratulate you on having such a wonderful crew of employees. Sammy did a wonderful job of explaining what needed to be done to fix my problem, and so patient in answering all my questions.  Gordon and his crew worked so hard and their work ethic was outstanding. Had stairs to climb each time they had to bring equipment and stuff from the truck - wow! But best of all was their smiles that greeted me when they saw me outside with my dog.  Thank all of them for me for a job well done. 

I appreciate the service received from Chase Milner each time he is here for annual checks of the waterproofing system which was first installed in 2017.  Chase is efficient and knowledgeable and always answers any questions I may have.  It is very nice to have his visits and knowing my equipment is well-maintained.  Thank you Chase!  

I read a good review on Angie's List so I decided that I would trust John's with my job. Everyone in the office was very professional and friendly. Our salesman Jacob was very knowledgable and had a very warm attitude. Ramon and his crew were very thorough and make sure to clean up their messes and leave my house as they found it. I would recommend them to others and would chose them again! 

I don't do Google reviews but the two gentlemen you sent did a great job and they were very nice.   Gayle Kirk

Thank you to the crew who came to our home - working in the basement and yard for downspout drains. Work was done professionally and carefully. The guys were thoughtful about our home and readily answered any questions I had.  We appreciated the expertise of your company as we tried to solve our water problem.  Many thanks! -P.S. Have already recommended you!