Testimonials for John's Waterproofing

I wanted to thank you for taking the time to visit my home in SE Portland recently to meet with the contractors working on my remodel. I appreciate you making the trip and sharing information regarding your products with them. I am a big fan of your company and products. I never hesitate to refer others to your firm for there basement and crawspace waterproofing needs. 

John's Waterproofing came out and encapsulated my crawlspace two years ago. When I decided it was time to finish my basement, they were the only company I called. Throughout the process the crew has been very respectful, clean and thorough. They made sure that my entire basement was sealed off and covered in plastic so that they did not get dirt or mud anywhere in my basement during the process. Manuel answered my questions when I had them and did not mind when I popped my head in to check on their progress. I was very happy with the work they did. Now the space fits with the rest of my finished basement. 

We first called TerraFirma but the salesman said we could dig out the entire exterior, add a membrane, drains etc for about $24,000. When I pressed for other ideas he seemed unenthusiastic. I said I would think about it and he never contacted me again. We then tried another company who was at least amenable to other approaches and gave me a quote of $12,000 for a sump pump and interior perimeter drains. Then we called John's Waterproofing and Peter came out. Peter was awesome. He had a whole suite of things that could help out in the basement and really listened and discussed our options. We weren't going for a dead dry basement that we could finish, we just wanted to get it dry and lower the humidity. So Peter and I went through all the things and came up with a plan together. In the end, we had a sump pump, perimeter drains in the basement and crawlspace, clean space barrier throughout the crawl and bright space paneling on the walls of the basement to stop humidity coming in from the walls. We also had piping installed below ground outside in which to run the gutters out to the street. All of that for only $8000. Once agreed the crews came right on schedule and finished the work ahead of time. I've waited to give a review to see the system in action. For the past week, it has been raining steadily. However in our basement is nothing but dry dust. Description of work: Our house is at the low point along several blocks and so our half basement/half crawl have always had problems with water intrusion. When it's not raining the basement has been humid and damp feeling, when it's raining the basement has had puddles of standing water. That has also caused the house to feel damp. We needed to dry out the basement and run water from the roof away from the house.

Tim and his crew have done an amazing job and they have explained the process from start to finish. We will definitely work with them again and recommend them to our other customers. 

Previously finished basement has water issues seeping through the drywall and along the flooring. To address this we installed ThermalDry radiant insulation on the walls, WaterGaurd along the interior parameter, a SuperSump Plus, and our finishing department will come out to re-finish the space.  

Andrew came in with such a "can-do" attitude! I needed that in the midst of addressing a lot of problems and challenges. He was a pleasure to work with.

Marcus is very professional, presents well, answers questions like and expert.

Eric was great he showed up on time and was very helpful!

I was very appreciative of the professionalism and honesty of John's Waterproofing and specifically CarolAnn

The cost came in drastically lower than another well known company and I feel I will be receiving work that is just as high quality and has a lot more experience.

Eric was great. He gave us a list of vendors for the needed prep and outlined what has top be done before he can have the work started. We were more than pleased with his recommendations.

Eric was great. Friendly, knowledgeable and thorough.

Very efficient and knowledgeable. Second foreman very good.

I was very impressed with the thoroughness that Bob Beachboard showed. For example, he was the only person who came to my house who used a moisture meter on the walls. Like the others, he thought I didn't have an immediate problem, but that I should keep an eye on things so that they don't get worse.

Although at this point I do not need any further work I would like to comment on my service rep. He was friendly, polite, and very efficient. I feel he is an asset to John’s Waterproofing Company.