Testimonials for John's Waterproofing

The service tech (Jeremy) was great and I asked many questions about the system. He was knowledgeable and was patient with me. I appreciated that he had booties that he wore on my carpet without even asking. 

Thanks so much for your service, James was the person providing the service. He has been providing the service year after year and we think he is great! Professional, knowledgeable, and trustworthy. Thank you for sending him. 

James did great work, I appreciated his compassionate understanding of the circumstances. He came to my house last Friday afternoon to investigate why the dehumidifier alarm was going off. He told me most likely it was due to a leak that was overhead from my utility room toilet. Being recently widowed, this was not good news, and I proceeded to have a minor crying meltdown, envisioning a total tear apart of the flooring, etc. James then went under the house, checking everything out and told me that yes, there had been a leak, but no water was leaking now. He cleaned up the mess and then said he would not charge me for the house call and then proceeded to take a screwdriver and fix my wobbly front door handle, on his own, without being asked. I so appreciated this, he does exemplary work, and is a compassionate human. 

I appreciate the service received from Chase Milner each time he is here for annual checks of the waterproofing system which was first installed in 2017.  Chase is efficient and knowledgeable and always answers any questions I may have.  It is very nice to have his visits and knowing my equipment is well-maintained.  Thank you Chase!  

The service technicians are always great. I had my basement flood years ago, and since getting the space waterproofed, I always make sure I get the annual service each year. The techs truly care, and the peace of mind they instill with their work is such a relief. 

James is complete, kind, and an easy person to talk to. I am hoping to work with him in the future. Very happy with your service.

I just wanted to express how very pleased I have been with your company and the entire process thus far. Michael answered all of my questions but I was not ready yet to sign. He called me back to answer my questions and I plan to move forward and get my damp basement fixed to become a usable and beautiful space.

The guy they sent out was great - super nice and professional! Thanks!

I just wanted to say Jeremy did a wonderful job at my house yesterday and couldn't have been nicer! Great Company and great employees. Thanks so much. 

Thank you for your service. We appreciate knowing what's going on under our home. The technician was very helpful.

Thank you... The gentleman who came was pleasant, professional, and he ignored my clutter! I'm very grateful.